1. Introduction
The Makeup and Beauty Festival ("MBF", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we handle information when you visit makeupfestivals.com, register for an event, enter a contest, vote, apply as a vendor or sponsor, subscribe to updates, or otherwise interact with us.
2. Information We Collect
Depending on how you use our services, we may collect:
- identity and contact details, including your name, email address, telephone number, address, age or date of birth;
- registration, contestant, sponsorship, vendor, exhibitor, and event preferences;
- photographs, videos, biographies, social media handles, and other content you submit;
- communications you send to us and records of support enquiries;
- technical data such as IP address, device and browser type, referring pages, timestamps, and site activity; and
- transaction references, payment status, amount, currency, and related payment records.
3. Payment Information
Online payments, including voting payments, may be processed by Flutterwave. Payment-card and bank-account details are entered into the payment provider's secure environment and are subject to its privacy and security practices. We do not intend to store full card numbers or card security codes on our servers. We receive transaction information needed to confirm, reconcile, prevent fraud, and support payments.
4. How We Use Information
- to provide event registration, ticketing, voting, contest, vendor, exhibitor, and sponsorship services;
- to process and verify transactions and deliver confirmations;
- to communicate service updates, respond to enquiries, and provide support;
- to operate, secure, troubleshoot, and improve our website and events;
- to prevent fraud, abuse, unauthorised access, and other harmful activity;
- to send marketing communications where you have consented or where otherwise permitted by law; and
- to comply with legal, regulatory, accounting, and contractual obligations.
5. Cookies and Analytics
We may use cookies and similar technologies that are necessary for security, authentication, preferences, and core website functionality. We may also use analytics supplied by our hosting or service providers to understand aggregated traffic and improve performance. You can restrict cookies through your browser, although some features may then work differently or become unavailable.
6. Third-Party Services and Disclosures
We may disclose information to service providers acting for us, including:
- Flutterwave, for payment processing, verification, and fraud prevention;
- Cloudflare, including storage and delivery services used for website media;
- MongoDB, for managed database and data-storage services;
- Vercel, for website hosting, delivery, operational logs, and related platform services; and
- professional advisers, regulators, courts, law-enforcement bodies, or transaction counterparties where disclosure is required or permitted by law.
These providers may process data in Nigeria or other countries. Where applicable, we take reasonable steps to ensure appropriate safeguards govern such processing. We do not sell your personal information.
7. Data Retention and Security
We retain information only for as long as reasonably needed for the purposes described above, including legal, tax, accounting, dispute, and fraud-prevention requirements. We use reasonable administrative, technical, and organisational safeguards to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.
8. Your Rights
Subject to applicable Nigerian data-protection law, you may have rights to request access to, correction or deletion of, or restriction of processing concerning your personal data; object to certain processing; withdraw consent; request data portability where applicable; and complain to the Nigeria Data Protection Commission. We may need to verify your identity before acting on a request.
9. Children's Privacy
Our online payment services are not directed to children who cannot lawfully consent to data processing or enter contracts. A parent or legal guardian should provide consent and complete any purchase or registration for a minor where permitted. If you believe a child submitted personal information without proper consent, please contact us promptly.
10. Changes to This Policy
We may update this policy to reflect changes in our services, practices, or legal obligations. The revised policy will be posted on this page with a new Last Updated date. Material changes may also be communicated through an appropriate additional notice.
11. Contact Us
For privacy questions or requests, contact The Makeup and Beauty Festival at Themakeupandbeautyfestival@gmail.com, call +234 806 370 6614, or write to us in Jos, Nigeria.